Trade Counter FAQ

Posted on 08/01/24
  • What time is the Trade Counter open?
    Our trade counter is open from 7:30am, Monday - Friday.

 

  • Do I need an account to shop in the Trade Counter?
    No, our Trade Counter is open to everyone! Come in, grab a coffee, have a look around and see what we can do for you!

 

  • Do you take cash still?
    Yes, we take payment by cash and card.

 

  • Can I get my tool repaired in the Trade Counter?
    No, please see our Repairs FAQ.

 

  • Can I place a click and collect order?
    Yes, just select the "collect from warehouse" option in the online checkout and your order will be ready to collect after an hour.
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